noiiise lab D.O.O. ("noiiise," "we," "us," or "our"), a company organized under the laws of the Republic of Serbia, operates the noiiise platform.
1. Information We Collect
Information You Provide:
Account information (name, email)
Professional information (role, location, bio, portfolio)
Session details and communications
Profile photos
Location (only the city you set on your profile or sessions)
Information Collected Automatically:
Device information (type, OS)
Push notification tokens (Firebase Cloud Messaging, Apple Push Notification Service)
Usage data (features accessed, session duration)
2. How We Use Your Information
Provide and operate the platform
Match professionals with sessions
Facilitate communication between users
Send notifications and updates
Improve and develop new features
Ensure security and prevent fraud
3. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
Performance of a contract (Art. 6(1)(b)): Account creation, professional matching, and communication between users — necessary to provide the service you signed up for.
Legitimate interest (Art. 6(1)(f)): Security, fraud prevention, and service improvement — we have a legitimate interest in keeping the platform safe and making it better.
Consent (Art. 6(1)(a)): Push notifications — you can enable or disable these through your device settings at any time.
4. How We Share Your Information
With other users: Your profile is visible to labels/professionals
Service providers: Cloud hosting (Supabase), notifications (Firebase)
Legal requirements: When required by law
We do not sell your personal information.
5. Your Rights
Under the GDPR and applicable data protection laws, you have the right to:
Access (Art. 15): Request a copy of your personal data
Rectification (Art. 16): Correct inaccurate or incomplete information
Erasure (Art. 17): Request deletion of your account and personal data
Restriction (Art. 18): Request restriction of processing of your data
Portability (Art. 20): Receive your data in a structured, machine-readable format
Objection (Art. 21): Object to processing based on legitimate interests
Withdraw consent (Art. 7(3)): Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
To exercise these rights, email support@noiiise.com. We will respond within 30 days.
You also have the right to lodge a complaint with a data protection supervisory authority in your country of residence.
6. Data Security
We use encryption (TLS, AES-256), access controls, and security monitoring to protect your data.
7. International Data Transfers
Your data may be processed in the following locations:
Supabase (database & auth): AWS Frankfurt, Germany (EU) — no transfer outside the EU
Firebase Cloud Messaging (Google): United States — covered by the EU-US Data Privacy Framework
Apple Push Notification Service: United States — covered by the EU-US Data Privacy Framework
Cloudflare (CDN & edge): Global edge network — protected by Standard Contractual Clauses (SCCs)
8. Data Retention
We retain your data while your account is active. After account deletion, personal data is anonymized or removed within 30 days. Backups containing personal data are purged within 90 days.
9. Children's Privacy
noiiise is intended for music industry professionals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us at support@noiiise.com and we will promptly delete it.
10. Data Controller
The data controller responsible for your personal data is:
NOIIISE does not use cookies for tracking, advertising, or analytics. We use browser local storage solely to maintain your authenticated session. No cookie consent is required because we do not set any non-essential cookies.
12. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at: